Troubleshooting & Technical Support

Always available for you 24/7

Do you have a question or need our support? Don't worry, our support is just a phone call away. Our digital claims service as well as your personal contact person is available to you at any time worldwide. If your SCHEUERLE vehicles are already equipped with SCHEUERLE Connect, the vehicles even have a direct connection to us. Your personal contact person takes care of your concerns and forwards them to our field service if necessary. Here you will find superbly trained TII SCHEUERLE technicians who are available for call-outs anywhere around the world. They will be at your side within a very short time to repair the damage or malfunction directly on-site - worldwide, no matter where. We are there for you: fast, personal and reliable.

Do you have a technical problem and need support?

Help is just a phone call away.
You can reach us on: +49 (0) 7941 691 2455

Emergency hotline: +49 (0)7941 691-2111
(for technical emergencies outside of our opening hours)

Contact us

The data processing for the purpose of contacting us is carried out in accordance with Article 6(1) sentence 1(a) DSGVO and is based on your consent which has been voluntarily granted. The personal data collected by us for the use of the contact form will be automatically deleted after your enquiry has been dealt with. In order to answer your question, forwarding can be done within the TII Group itself but not to any third parties. Furthermore, you can also send us an e-mail using , or contact us by letter. The legal basis for processing the data is Article 6(1) sentence 1(b) and (f) DSGVO.

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